Returns & Exchanges
At Wildwood Witch By Freya, we want you to be enchanted by your purchase; however, if your item isn't a perfect fit, you may return it within 30 days of delivery. All garments must be in their original, unworn condition with tags attached to be eligible for a refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels are intact, and include your printed return authorization slip inside.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our coven inspects your return, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.